Underlying Competencies The Underlying Competencies chapter provides a description of the behaviors, characteristics, knowledge, and personal qualities that support the practice of business analysis. The knowledge of Underlying Competencies enable us to to be accomplished and adaptable business analysts. These competencies are grouped into six categories: • Analytical Thinking and Problem Solving • Behavioral Characteristics • Business Knowledge • Communication Skills • Interaction Skills • Tools and Technology In this blog we will talk about these tools. Analytical Thinking and Problem Solving Analytical thinking and problem solving is a kind of skill, that helps business analysts to analyze problems and opportunities effectively and identifying which are relevant. Analytical thinking and problem solving is a way to utilize the easiest process of understanding the situations, the value of proposed changes, and other complex ideas. Analytica